Lionheart Leadership
Last updated: January 2026
Lionheart Leadership (“we,” “us,” or “our”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit our website or engage with our services.
This Privacy Policy applies to all visitors, users, and clients.
Lionheart Leadership is a sole proprietorship operating under the legal business name Lionheart Leadership, owned and operated by Orrin Lieuwen, based in Quebec, Canada.
Lionheart Leadership is responsible for the personal information collected under this Privacy Policy.
We collect only personal information that is necessary and relevant to the purposes described in this Privacy Policy.
Personal information may include, depending on your interaction with us:
Name
Email address
Phone number (only if we communicate by phone)
Mailing address (only if materials are sent to you)
Information you voluntarily submit through forms, emails, or written communication
Notes or information shared in the context of coaching services
Technical information such as IP address or usage data, if collected by third-party platforms we use
We do not collect or store account login credentials.
Personal information may be collected through:
Contact forms
Direct email communication
Scheduling tools (such as HubSpot)
Written or verbal communication in the context of coaching services
Third-party platforms used to operate or support the website
Personal information is collected and used for the following purposes:
Responding to inquiries and communication
Scheduling sessions and managing appointments
Providing coaching services, where applicable
Sending materials requested by clients
Maintaining appropriate client records
Improving website functionality and content
Meeting legal, regulatory, or contractual obligations
We do not use personal information for purposes unrelated to those described above.
We use trusted third-party service providers to support website operations and service delivery. These may include:
HubSpot – scheduling, forms, CRM
GoHighLevel – website services, CRM, analytics, and communication tools
Wave Apps (Canada) – payment processing
Stripe (USA) – payment processing
Fathom – call recording (with consent)
Website hosting and infrastructure providers
These service providers process personal information only as necessary to perform their services and in accordance with their own privacy policies.
Lionheart Leadership does not sell personal information.
Payments are processed by third-party providers (Wave Apps or Stripe). Lionheart Leadership does not store or process credit card or banking information directly.
Payment information is handled according to the privacy and security practices of the payment provider used.
Coaching calls may be recorded for purposes such as note-taking, continuity, and service quality.
Clients are informed when calls are recorded
Consent is provided by participation
Clients may request that recording be turned off at any time
Recordings are stored securely and accessed only as necessary.
This website may be viewed by minors for general informational or educational purposes.
Personal information relating to minors is collected only with verifiable parental or legal guardian consent, where applicable (including for coaching services). Such consent is obtained in writing and stored digitally.
Our website may use cookies or analytics technologies through third-party platforms (such as GoHighLevel) to understand how visitors interact with the site and to improve functionality.
Lionheart Leadership does not independently deploy advertising or tracking cookies.
You may adjust your browser settings to refuse cookies or notify you when cookies are used. Disabling cookies may affect certain website features.
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
When personal information is no longer required, it is securely deleted or anonymized.
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, loss, or misuse.
Despite these safeguards, no system can be completely secure. We cannot guarantee absolute security of information transmitted online.
In accordance with applicable privacy laws, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25), you have the right to:
Access your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information, where legally permitted
Withdraw consent, subject to legal or contractual restrictions
Requests may be made using the contact information below.
This Privacy Policy may be updated from time to time to reflect legal requirements or changes to our practices.
The updated version will be posted on this page with a revised effective date.
For privacy-related questions, requests, or concerns, contact:
Orrin Lieuwen
Lionheart Leadership
Email: [email protected]
Mailing Address:
579 chemin du Bois
Laval, QC
H7Y 1J2
Canada